My experience was nothing but a hassle because of U-Haul. The automated system sucks and does not help the consumer. What happened to good customer service and having face-to-face representatives available on-site during busy moving days (Saturdays)? I had to do everything myself, and I had to call your customer service 800 number to be placed on hold for a very long time. I had to pay my moving help $170 extra to stay longer due to U-Haul's antiquated ways of doing business. Moving is stressful enough, now U-Haul has made it harder. Every time I have to rent a U-Haul truck, it seems that U-Haul has found backward ways to make the experience poor.
Jodi H
101 Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Florence, OR 97439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The manager was awsome to deal with
Rich TWhat a pleasure to deal with patient kind people. The husband and wife team we so helpful and made a stressful time for us a smoother experience. Thank you to the 101 mini storage couple. We appreciated your help!!
Caleb bNo need for improvement. One of the best experiences renting a vehicle.
Jim MNothing!
Greg B