Hire people that are properly trained to deal with every day duties and kindness to customersJenelle C.
Moving Truck Rental in Fernley, NV at Mks Diesel and Auto Repair
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Fernley, NV 89408
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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It was very useful in a short time that I needed it.Wayne G.
MKS agents very professional, equipment was clean and ready to go at scheduled time.JAMES G.
Have accurate inventory of available equipment online.Luz L.
Great person and the best personalitykristy S.
Very quick to drop off the truck.Janet B.
Terrible customer service. I was moving out of the state, and I received a call 2 days before my reservation, that I would have to pick up the truck 1 hour away because u-haul overbooked themselves. Poor instructions were left at the new pickup location. I wasn't able to unlock the truck to get keys that night. Customer service after hours hotline did not answer my repeated calls for 40 minutes.Mark G.
Clean the truck, dispose of trash and cigarette butts for the next person. Make sure the truck is ready for a 2000 mile journey and change wiper blades that are clearly broken so your customer can see when in a snow storm.Shirley G.
Have nicer, cleaner, more comfortable locations. Have standard mileage rate for all area locations.Robert S.
Mk's diesel is awesome thank youAmber T.
Noticed after on the road tail light on right of tow dolly did not work.Connie F.
Small fit maybe 4 12 foot trailers , dark. Called 24hr number no answer . U-haul customer service less then helpful . Lost 1 day due to u haul share wouldn't open Came back 4 hrs later still wouldn't work. The second trip before i left where I was staying i let my elderly dog out was gone for approximately 45 minutes trying to confirm the drop off of this trailer which didn't work. Upon returning to where I was staying my dog had fallen into the pool and drowned to death . All because the app wouldn't work and customer service told me the first time I called that their was nothing they could do I had to use the app. Total lack of customer service and no compassion. When I return home tomorrow I intend to contact my attorney to discuss if I have any recourse for this. Let's see how uhaul handles this before my attorney has too. Thank You Mr. NirGil N.
Kenneth was so nice and helpful thank youAmber T.
Everything was greatfrank C.
The location we picked up our U-Haul seas very helpful and amazing. As far as the reservations and customer service it was a nightmare. We reserved our U-Haul at one location and was told that we were to pick up in another location 45 miles away from original location. They changed our reservation multiple times and now we are owing more money than anticipated. I would not recommend U-Haul to anyone. Next time we will use Budget or Enterprise. Very dissatisfied with service.Garrett H.
great experienceRobert O.
They need to provide OUTSIDE space to park the vehicle when/if the pickup person isn't readily available when getting the uhaul. Since they want to leave early and close the gates, you're forced to park the uhaul or your own vehicle down the street at a restaurant. They need to make arrangements to accommodate the client's better in this regard.Robin C.
No furniture dolly no quiltsParilou R.
Service is excellent and very nice individual!Carolyn D.
He was helpful but I had to wait; the trailer was dirty and a couple of lights were out too.James D.
The Truck Share 24/7 program was absolutely horrible! What is the point of an off-hours program if the helpline operators can't fix scheduling issues and you have to wait for a scheduling manager who is only available during office hours?SHANE J.
Great customer service. Beats all the horror stories from the late 90's and early 2000's. Ex husband used to do roadside service for one in Las Vegas NV. Thanks for improving. Will be renting again soon.Raymond T.
the folks that helped me were flawless , the trailer worked out great and the return was easy and quick.Richard W.
didn't know rates tried to tell me one-way to Reno was not a good (cost) option ended up calling 800 number and getting one-way rental to Reno-South Virginia store....they were excellent in Renoted S.