Vehicles should be checked by staff before each rental to endure it’s clean and in proper working order. Back door of vehicle was difficult to close ( sprain wrist during process) and vehicle is in need of service for road worthiness. Staff too impersonal unlike a regular uhaul location.
Desmond W
Quick Pick Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fergus, ON N1M2R2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service was quick and easy.
Kevin RThe inside of the retail store is cluttered & the counter area to complete the U-Haul contract & payment is very small with a makeshift countertop made of plastic totes & cardboard, which isn't convenient nor comfortable, especially with other customers in the store. A dedicated professional-looking space is needed for the U-Haul service. The inside of the cab of the truck was not clean, plus the seats & floor had food crumbs from the previous rental, I believe it was potato chips. There was only a half a tank of fuel, which wasn't too critical because it was more than what I needed. I returned it with a half a tank, by adding $10.00 of fuel. The most critical issue with the truck was the rear roll-up door. It was very difficult to close. The last 6 to 8 inches were almost impossible & required a lot of force to close all the way to the floor so the latch could be secured. I believe the door rollers & track need maintenance, likely more lubrication but it definitely needs to be looked at. I had good luck renting U-Haul trucks in the past but this experience was not good.
John HGreat experience all around!
alison sProvide furniture pads within UHaul truck, with no added cost. Loading door would not latch easily, and components are becoming rusted.
Benjamin H