It was unfortunate. I set up the order to be in person but the business was closed due to weather. You can't change the order once it had been confirmed so I had to call customer service. That aspect wasn't bad at all though because there wasn't a phone tree to work through or a long wait time. Then once I got the key out of the box it was the wrong key. There is no option in the app to account for this possibility. But calling customer service was able to fix that. Definitely not how things would normally go. Just a bad day that tested the system. Changes that could be made would be to have a voice-mail that says the business is closed or update hours on Google.
Paul M
Redline Tire & Auto LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Fayetteville, NC 28303
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
So welcoming and patient!! Definitely will be back They offer so many services 🫶🏽 -Two
DAPHNE A