Great check-out and check-in process. Thank you.
Mbugua G.
Dominion Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairfax, VA 22031
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The office where we rented the UHaul was so thick with cigarette smoke that I had to stay outside. The walls showed years of people smoking in there. I will go elsewhere next time.
Holly M.everything went smoothly and quickly
Louis B.They are the best
Randolph B.The van smelled like there had been a dead body in it when I picked it up. The plastic mat on the floor to protect Uhaul‘s equipment was a really big inconvenience and horrible addition for the consumer use because it got in the way of actually loading the van. The cigarette later didn't work so my charging cable adapter was useless. Fortunately, I had a power strip with me that I could plug into instead. The person working at this location, Hamid, was the only person who knew how to do their job out of seven people that I talk to both over the phone and at two different locations. The first person I spoke with on the phone, destroyed my reservation in such a way that the next five people didn't know how to fix it and ran me all over Fairfax county during rush-hour. Hamid actually fixed it in a matter of about two minutes and then I was on my merry way. I have rented Uhaul's numerous times in the past and cannot believe what a messed up situation. This particular rental was. Many things to Hamid! Without him, I would not have been able to help my 84-year-old mother, who just had open heart surgery. The other six people seriously need more training and should be ashamed for causing such distress in my life for over an hour on the phone. It should take 1.25 hours to not fix something when Hamid was able to fix it in two minutes.
Michelle G.