Clean the trucks I picked up the box truck on a Saturday morning the guy (S) was nice and even helpful but when I returned the truck he was still there and to my surprise he was like a completely different person, hardly recognizable his damenor had completely changed. With the issue that I was having he stated that he would not give it any more energy that he has already done and that if I have any more questions to contact uhaul because technically he don't work for uhaul. I left at 2:10 pm for more fuel on top of the fuel that I had already put nin the truck and he had put up a clock stating he would be back at 4:30. While I was sitting in my own vehicle seeing him walk back and forth to the desk. I will NEVER
Christal McDaniel
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairburn, GA 30213
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When I went to pick up the truck. It was dirty, dog hair every where and it had roaches. I went in and told the general manager and he said he did not care. That it’s not like UHaul. I return the U-Haul and gave him the keys. I received a call the next day telling me that I did not return the U-Haul when I did. I received another call saying the same. I called about in hour again and they found it. They charged me 15 for safe move that I never agreed to and I was also charge for gas. But my receipt shows a different gas amount than what the receipt showed. I will NEVER EVER go back to that U-Haul location again. It’s disgusting.
JESSICA CUELLOBrandon had exceptional customer service! He assisted me with the rental process and explained everything in great detail especially when I am someone who asks a lot of questions. Thank you for your patience Brandon! The UHAUL was in great condition without issues. Thanks so much!
Kaitlyn TaylorThe truck would violently jerk while driving which made some of the items in the truck shift. I tried to call but kept getting put on hold. The manager just said sorry and kept checking out another customer. I just walked out and will never rent U-Haul again. And I move A LOT due to work.
Kratina BakerThe service was excellent!
Kimberly Barton