U-Haul itself (not Stadium Storage) was not good, changing my pickup location, well out of the way, costing me an hour on Moving Day PLUS I paid over $25 in excess mileage for the further location that was not refunded (plus extra gas). What good was the "guarantee"??? Where Stadium Storage failed me was 1) the back of the truck was not swept, and 2) I arrived 15 minutes BEFORE the truck was due back. The attendant left early and locked the store doors. I did talk to the attendant as she was leaving (early) and was told to drop the key in the 'box'. What I did not know, was I would get charge over $20 in late fees for using the 'box' drop. I have a time-stamped gas receipt and time-stamped photos to prove that I returned the truck, early! Yet, I was still charged an 'after-hours' fee. Unacceptable!PETER DAVID V.
Moving Truck Rental in Everett, WA at Stadium Storage Holdings LLC
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Everett, WA 98208
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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I reserved this truck in Snohomish, but they could not get one so they sent me to this one in Everett. I was told I would get a reduced rate due to the extra 20 miles I had to drive, but that didn't happen. It is not the Everett locations fault, but whoever I talked to should have changed that right away, it was too late by the time I got the truck.Jeff H.
Great customer service,the lady at the front desk was very friendly and helofulCLIFTON CHARLES H.
Put a better person who knows the system!! And also it took me half HR to get vehicle!! The system was bad as well!! I paid extra for gasoline!! I put 4gallon for 21mi!! Not good at all!!Solomon A.
Joanie was amazing!John D.
The guy who checked me in was friendly and helpful and got me into my 15' truck in 5 minutes. The truck was in excellent condition, was easy to drive, and the perfect size for my furniture. I was checked in w/in 5 minutes of arrival. 5 stars from me!John M.
Very good official responsible responsive unique people that know what they're doing very a formative on what they're doing with your paperwork and what your responsibilities areCarol T.
How about changing pickup time in the online reservation process to match office hours of the facilities. Online let me reserve at 7a only to find out that I can't pick up the key until the facility opened at 930a. Had to cancel and reserve for another day after 930a.EDGARDO S.
My only problem was with uhaul it self not with this location. When I went to pick up the vehicle u haul could not find my reservation even though I had a email saying I had a reservation. They need to fix there systemsElton B.
We rented and driving off .. a driver said we had a flat tire the front passenger. We had to put air in it. It was a inconvenience. The whole experience was horrible. We paid way to much for all this.jason R.
Friendly staff but a bit to placid. He handed us stars to mark our own equipment damage and then we forgot to and nearly got charged at the drop off location. That's his job to mark the stars.Peter K.
The 2 people that were there went above and beyond any customer service expectations one could have . I was able to fill up the tank across the street and save money . I would definitely use them again .Olivia M.
The women who helped me with the paperwork was very helpful and nice. She was great!Nancy Z.
Last minute ability to reserve a uhaul online (1 hour before pickup) was surprising and delightful for procrastinators like me.Jason M.
Fix that truck,driving beyond 45mph the wheels wobble badly. This is equipment used public and it makes money.take care of it for the next customer and others to use it.Paul K.
customer service agent was fantastic helped us with everything. The best I have ever dealt with in 13 movesJared K.
Customer service is a must, the onsite representative was outstanding!Lawrence O.
Very quick in & out, equipment in great condition, staff did a very good job of checking in and explaining briefly the MO.DAVID W.
The gentleman at the counter was very helpful and very polite. He was efficient and very knowledgeable. Explained everything. Everything was ready when I showed up to get my truck. When I returned the truck I left my wallet in the truck he got it and kept it safe for me. Yes everything was still in it. Would do business with them again and refer everyone to them. Thank you.Keith N.
Bryce did a great job, he made our move much easier.Christopher R.
Very clean facility staff very helpful and professionalROSEMARY M.
staff members are very professional and efficient, the. equipment was cleanROSEMARY M.
After having troubles booking online, and checking out online, calling the location directly was just 100% awesome and much more easy to work with. Front desk gal (I forgot her name and feel awful about it) was such a breath of fresh air when it comes to customer service. Highly recommend this location.Jazmin L.
We had a very good experience with the kind young man that helped us. I will definitely use this location again.Dona R.
Joni was AMAZING!! So helpful and went out of the way to make moving as stress free as possible. If only everyone in customer service were as great!josi K.