Passenger rear view mirror was shattered. I photographed the vehicle upon receipt prior to leaving the rental facility and informed the the storage mall's property manager of the condition of the vehicle. I found two (broken) ratchet strap remnants tied to wooden wall railings in the rear of the truck as well as a forgotten 7 foot long fiberglass/metal (CB) antenna resting on the wooden rail in the truck's storage box too. I informed the property manager of the forgotten antenna in order for him (Dan) to contact previous parties that rented that perticuar truck who may have forgotten the valuable trucker's CB radio accessory. I returned the truck after having purchased 5.5 gallons ($18.00) and provided the gas purchase cash receipt to the property manager when I promptly returned the rented 15 ft truck for the one-day rental (39.3 recorded miles driven), yet the final receipt indicated that I was fined with a 3.0 gallon refueling surcharge ($16.50 plus tax). I have asked for this open issue to be reviewed and have requested a refund for the overcharge. The property manager (person who rented and received the returned truck) is following through with my claim for reimbursement.Jon B.
Storage Mall of Endicott
(U-Haul Neighborhood Dealer)
Endicott, NY 13760
- Mon–Fri9 a. m. - 4 p. m.
- Sábado9 a. m. - 12 p. m.
- 7/4/2023: cerrado
- Devolución del cliente 24 horas
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Endicott, NY 13760
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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The U-Haul that I originally bought didn't work. So we ended up getting a smaller one. Still paid the price for the larger truck.Julie H.
The truck was full of packing blankets. Hundreds of them. They took up a lot of space and were in the way. Also, my online quote was $55 and I was charged more than that.Michael W.
Everything was very good thereBert D.
Never ever will rent here again . Was charged $120 for bogus charges once returned the truck same condition as rented and "no one" could help me since this is a stand alone location..worst experience renting a truck. 800# U-Haul service was worst I've received in my life. NEVER EVER RENT HEREkrista D.