Wanda was very kind and helpfulIlyas A.
Moving Truck Rental in Elmhurst, IL at Wandas Rental Too
(Distribuidor de U-Haul del vecindario)
Elmhurst, IL 60126
(Unmanned Location Self Service)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - dom.: 8 a. m. - 8 p. m.
- Devolución del cliente 24 horas
- habla español
Alquileres locales para mudanzas de ida o en la ciudad en Elmhurst, IL 60126
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
It was very convenient,easy and fastManuel P.
What else can you do, except help move. Lolalfred C.
We ordered a dolly but there was not one in the truck when we got it. Tried calling but got no answer. Still have no answer on whether we are going to be reimbursed for it.Amanda A.
Inaccurate address/truck location info.Kevin F.
First the Pros - The cargo van was in great shape, in fact it was new and had less than 300 miles. Pick up and drop off was through a phone app, and worked well. Now the Cons - I requested an appliance dolly, and it was not in the van. This is an unmanned site, and no one answered the phone number I called. I called the UHaul "customer service" number. First two times I called I was put on hold and then after a couple of minutes the number disconnected. On the third try I got through, and I explained that the dolly was not there, even though the contract had included it. The woman said "Oh, I'm sorry about that, I'll take it off your contract." I asked her how do I get the dolly? Her response was "I took it off the contract, it's only a dolly." Is UHaul in the business of helping people move? Does she not realize that I needed the dolly to assist in the move? She said "I took it off the contract, and there are no other locations near you that are open. I don't know what you want me to do. I'm not going to sit here and argue with you over a dolly." I had to make a trip to Home Depot and rent a dolly from them for $23 instead of the $10 from UHaul, and then I had to make a special trip back to Home Depot to return it. Very frustrating.David T.
Online I booked an appliance dolly but there was not one in the truck and with being an unmanned site there was no way to rectify it.Jeff C.
Awful non contact set up. U haul app is awful as well. If I have to rent a vehicle with you again I will only do it at a location with persons on site. Phone number didn't work for this location. Locks are rusted. Not worth the 80 bucks simply because of the hassle.Brandon K.
Email final itemized receipt to customer upon drop offScott F.
Need more customer service is too poorJose A.
App didn't work at all. All browser.Brian G.
The address provided for the location is a barber shop. Called the phone number provided for the location and it went straight to voicemail. Call the U Haul customer service number and was on hold for 30 minutes. Extremely confusing process.Robin P.
The truck was extremely beat up. Didn't feel safe. The parking lot it was parked in had so many extremely deep pot holes that made maneuvering the truck difficult to avoid them. Also, the parking lot was very dark, felt unsafe dropping the truck off in the dark.Michelle T.
This was the fist time I rented a truck on line thru the app. I would definitely recommend the service. It was very easy to use. The van was in very good shape too.Alice R.
Truck TM59095 had one headlamp not operating The check-in/out on your phone is a real painMatthew G.
Although the 24/7 check-in was seamless and the process easily presented via the app, in hindsight, I feel it was a lot of extra work on my part. I would rate the experience higher if I had walked up to a counter and had paid U-haul personnel execute the pickup/return regimens, like a concierge in a hotel. I get the labor savings on your end and the added convenience for some customers who like playing with thier phones on issues like this, however I finished the day feeling like I paid for the rental but also had to work for that privledge, instead of just picking up and dropping off keys.Bill M.
Wish equipment check in was easierRandall W.
NA, service great. I used this location twice recently.David P.
I made the reservation through the 800 number. Thr girl was very helpful but ended up giving me wrong information. She told me the 10' trucks seat 3 people, which is false. She also put the reservation in my name even though I told her I was paying but wouldn't be picking the truck up. Thankfully, Luis straightened everything out for us. He was really helpful.Catherine M.
Truck cab was a lot dirtier than I first thought. Garbage under seats. Not a big deal, I thoroughly cleaned before I left.Charles G.
Good helpful peopledavid H.
Website check in is very hard. Louis was greatMark M.
When we picked up the moving truck it would not start. Battery required jumping. We were told that there would be no other issues. My wife and I were moving out of our house, and had an entire truck filled with items before realizing that the truck would not start again. It needed a new battery. When my wife called the location from which we rented she received a text that said nothing other than "At lunch". Horrible service. The only bright spot was the third party company that came out to do the battery change. I will never rent from U-Haul again after this experience.ANGELA G.
Self dispatching was a terrible experience. I was not informed I would be self dispatching until an hour after pick up, this delayed my pickup time 2 1/2 hrs. NEVER AGAIN!LauraMarie B.
Their was no office, and the website sucksmaria M.