Truck was old; interior torn seats; plastic cover under steering wheel â€œdangledâ€ loose. Check engine light was on and transmission slipped on hills both up and downhill. I did in-person pickup; staff was helpful and made pickup/return very easy,. I wouldn't recommend this location simply because the equipment was not adequate. I reserved an appliance dolly; the location did not have one, so they provided a smaller dolly without straps. I had to borrow a bigger dolly from a friend.James R.
Holts Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ellijay, GA 30540
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- 4.0 Average Customer Rating
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I paid for hand trucks but they were not in truck..otherwise all was good..brandon D.
Truck(s) stunk .Julie C.
Really crowded in terms of places to park the return, and not much maneuvering room to get the trailer in the spot they wanted. Nice enough overall though.Frederick D.
I rate service only average due to mis-information concerning duration of rental and associated costs. I was told by the personnel at the pickup location that the trailer rental was for a 24 hour period. I utilized the on-line reservation and one entry was how long I would need the trailer. I just stuck in 19 hours and thought no more about it. However, upon receiving my electronic rental agreement, I noted that it specified a return time which was not 24 hours after pickup, but rather 19 hours after. And, I could see no way to alter the time vial the webpage, but hoped the specified time was not "cast in stone". However, it was and I was charged an additional day rental when I returned the trailer within the 24 hour window following the time that I checked it out.Anthony W.