Very easy process.Nyvette E R.
Lock 31 Beauty Salon
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ellenville, NY 12428
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location was hard to find. The trucks were not parked next to key pick up. That location likes to charge extra fees even when they don't applyJeremy L.
Forward this to the office of the president: Your company needs to pay a third party to rewrite your Uhaul app and website being that neither are functional. 2 hours on average to complete the pickup process is absolutely unacceptable. I truly hope you guys go out of business or somebody buys you out so they can make a functional truck rental company out of the complete garbage that your company has become. The only way to pickup or dropoff is through the phone which even then you guys don't even give your reps authorization to do ANYTHING. So the reps need to call this department and call that department and get approval. It's literally like pulling teeth. There was a hole in the roof of the first truck but I guess they don't care about checking their equipment. So that had to get fixed. Then once on the road it started raining and fine to find out, another surprise, the windshield wipers were garbage and just smeared everything making my visibility like 10% and it's a miracle I didn't crash the truck and die. Yeah, you heard me right. If you've got your family with you and/or would prefer NOT to die in a uhaul truck then I suggest paying thousands to a moving company because you probably have a 50/50 chance of getting killed in these trucks due to their negligence.JOSHUA C.
The system for determining the level of gas in the tank at the time of rental is flawed. I was not asked to provide a photo of the gas gauge at the time of rental but I took a photo nonetheless as I thought it was strange that the tank was not full. I filled the tank to the same level (just past 3/4) but was charged for 2 gallons of gas.Scott F.
It was dark when we did an early return after hours and it took us a bit to find the location and figure out the online return process.Michael S.