The blanket and dolly tied onto back of truck hindered us from packing the truck to full capacity. We did not need them. We had a dolly and plenty of blanket and did not need to pay $17 for what was in the truck.
DALE H
Woller True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhorn, WI 53121
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Customer Reviews
- 4.5 Average Customer Rating
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dwayne wWe dropped of the truck in Elkhorn Wisconsin (Woller True Value Hardware) later that day and they were terrible. We worked very hard at getting it there before 4:30 pm when they are scheduled to close down their UHaul operation. We got there at 4:15 and were told that they couldn't help us because they had everything already shut down. They wouldn't check in the truck until the next day, We were told to park it and leave . They were very short and not friendly at all. The next day it became clear why they wouldn't check it in while we were present; they charged us a $25 cleaning fee because they said the cab was full of mud which was impossible as we were on the freeway the whole time and didn't encounter any mud anywhere. When we called, they said if we were going to call them liars, that we should travel the 120 miles to go there and see for ourselves. We did call the UHaul company and they reversed the fee however which we greatly appreciated.
Steve TThe staff at Woller's was fabulous!! Easy to work with and thoughtful!! I'd go back to them in a heartbeat!!
Diane EFriendly professional staff my checkout with a rental truck took less than 10 minutes. I am new to the area and I would recommend this hardware store.
Brent S