I had a lot of trouble with my u haul account and also with U-Haul contact customer support with verification. Also there was no drop off location for the keys. U-Haul has very clear instructions but not well aware of what is in the area and what isn't. So there are some confusions there.
Martin H.
Quick Stop Food Pantry
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Elk Grove Village, IL 60007
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Very helpful! Great location! Quite accommodating! Moving is STTESSFUL, so I am quite grateful!
Cary B.Niki was the agent I spoke with. She was very professional, helpful and friendly. Thank you.
Thomas S.Truck was not there when I showed up and was told it was not confirmed to be my pickup location and time, just preferred location. As this was for a cross-state move this is why I booked the truck well in advance to the date. I checked the reservation the day before pickup and it showed the date and time and location I scheduled for. Upon arrival, and realizing there was not truck, the customer service I received was very poor. The manager Ilene Mertes did not react with urgency, just with condescending tone. Th support number she provided for traffic dept was poor as well. Waited over an hour (twice) to speak with someone and never got through. The field manager eventually called me and explained there was an issue getting a truck returned to wrong location. Unfortunately that was too late. My movers were already there and gone and we still had no truck. So by the time we got the truck we had to load it just ourselves and still out the money paid for movers because I already committed them so many hours. We also had to keep the truck an extra day because we had to drive back to IL to move more stuff ourselves. Uhaul caused a huge inconvenience and wasted money. I expect full compensation plus the cost of movers. Please advise where I can send all invoices.
Carmen D.Nothing, everything was great.
Traci B.