I was sent to the wrong lot to pick up my truck, so we had to drive back to near the office to find the truck. The link I was sent (like 3 times for some reason) to confirm the condition of the truck was sent BEFORE I picked it up the truck, and due to the timing of things like getting checked in (drivers license, payment, etc.) and being sent to the wrong lot (see above) by the time I clicked on it it was expired. I phoned UHAUL to send a new link. The agent sent the wrong link. So I phoned again, and the new agent said it's impossible to resend the "confirm condition" link again. That's super messed up and makes no sense. FIX YOUR PROCESSES
Coy W.
K Mini Mart
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Edmonton, AB T5G3J5
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Equipment wasn't available at the location. Needed to drive to another location to pick it up. Lights wasn't operating properly got stopped by police
Dmitry B.The tires were bald! The truck got stuck before we even could load up our stuff, it was a terrible experience
Clarence Y.Great customer service and easy to rent from.
Emmanuel A.Very good guys
Mohammed I.