There was no fuel in the truck have the truck full and make the customer refuel it because leaving it that low isn’t good and can cause condensation
Sheryl Lypkie
K Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5G0X3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ensure the truck bix is cleaned inside
Allan HarrisonCustomer service was poor, shady billing and they end up removing money from your card without your consent. Got billed twice. Got the truck on an empty tank and they still wanted me to bring it back with a 3/4 tank stating that they will charge me while in the contract it states that "if I bring the truck back with a gas below what I got it when I picked it up, I would be charged" and that was not the case.
Felicia NjokuGreat spot, super helpful would recommend
Justin BellDeplorable customer service from both the staff and U-Haul. The app was of no help and did not support an easy pick up. The pre-authorization on my card was for rather large amount despite me sharing that my mileage would be low. The vehicle was filthy inside, smelled bad and was parked a far walk from the location down a local street with no safe cross walk or sidewalk access. When I requested to change the number of days I was renting the unit for the person at the front counter simple laughed at me and said my card had already be charged and it was too late. Truly disappointed that he made no effort to recover this situation. When returning the vehicle I was told I needed to park nearly a half mile away and walk back for key drop off. Inconvenient, disappointing and I would like to hear back from u-haul. This location should not be allowed to carry the brand.
Aaron Barabonoff