We filled the gas up, but was told we still owed 7 dollars for gas even though it was full. Told us it would be a charge of 30 dollars extra if he did it or we could give him 5 dollars, mind ypu the tank was full. Needless to say he pocketed 5 bucks.
OLYMPIA J
Edgewood Marathon
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Edgewood, MD 21040
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Friendly staff. Easy location to get in and out of
KELLEE BI am shown the upmost respect 🙏, they are fast and organized. im not just saying this to say it but thanks to this company it's made my life easier!
FRANKIE P"My recent U-Haul rental experience was disappointing due to the poor condition of the van. The interior was quite dirty, specifically the front seat, which was covered in pet hair—clearly from a previous user. While an attendee did make an effort to clean it after I pointed it out, the overall vehicle remained dusty and had a persistent odor. I felt compelled to clean the van myself, spending time wiping down surfaces, vacuuming the seats to remove pet hair, and doing a light vacuum in the rear. Another point of frustration was the fuel level upon return. The needle was literally a hairline below the pick-up level, yet I was required to add more gas (note: I added gas just not enough to get to the pick up line) This left a particularly bad impression. Greater attention to cleaning and detail is needed for these rental vehicles. My experiences with companies like Enterprise have always involved receiving a meticulously clean vehicle, a standard that should be expected from U-Haul as well.
RENEE BI have delt with this location about half a dozen times now. And everytime they have been perfesonal and polite not to mention the vehicles themselves our well maintained. Would highly recommend this location if you are looking for quality, and timely manner when dealing with customer. 9 out of 10 customer service 10 out of 10 overall service
FRANKIE P