The return time is not the best should be later than 6pm
Chester Sheffield
Black Creek General Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellabell, GA 31308
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Customer Reviews
- 4.0 Average Customer Rating
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I had several problems with this location.. My order included a dolly but I wasn’t given one at the time of pickup so I had to drive back to the location to get one which I was given problems for because the contract wouldn’t pull up on his end even after showing him my order on the U-Haul app. The truck wasn’t clean. I also had to put more gas in it than when I picked it up. When I picked up it was right at 1/4 but at the drop off location I was told he put between 1/4 and 1/2 but it was most definitely not that full. I was also not shown a proper walk around with pictures. Definitely going to avoid this location.
Tyler PettyThe person working here tried to help me locate a dolly and other moving services that I needed. The staff at this location was very friendly and welcoming to the area.
Jacqueline BowdenMake S hooks on safety chains slightly less diameter. Had a hard time getting them to disconnect from my bumper.
Jimmie MilesWell, I did not personally have contact with this location. The driver of my truck did, and indicated that they were extremely helpful and professional. The only reason for lower than excellent. As far as the location rating is concerned, I feel that, to some degree, they should have been aware of the check in procedure well enough to realize it. Something was wrong when they spoke to Caleb D. I would give this experience with the omission of Caleb Day, and 98 out of 100
Rhonda Curby