The attendants were rude, the truck was filthy and smelled of urine and the truck had not been serviced. I would not rent from this location EVER againJamion S.
Sultan Petroleum Corp
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in East Flatbush, NY 11212
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The customer service at a third party location does not compare to an actual U-Haul service center. We unknowingly locked the keys in the U-Haul at the center upon drop off. Come to find out most third party U-Haul centers don't have spares on site, accordingly to customer service. The store employee threatened if we did not stay onsite for roadside support to unlock the vehicle, we would be charged to tow the truck, despite U-Haul customer service saying that is completely untrue and advised we leave. It took over two hours and multiple calls to roadside assistance and customer service to finally resort to sourcing our own locksmith.Brittney B.
The customer service was very poor , l waited 35 mins to be served by a very rude customer service agent and the van smelled like urine and was not cleaned out from the last customer, as there was rements from the previous use sun glasses candy rappers and the back of the van was just dirty .shar W.
I love your service and I will Use your services again and tell my friends and family to come to you thank you for a great experienceSabrina H.
Very friendly and helpful staff and easy transaction. I will recommend this location.Giselle J.