The pickup process was quick and easy. The gentleman in the store made sure I was good to go and helped me with the online check-in. He was really nice and professional.
Bettina K.
Auto Pros of Durham
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Durham, NC 27704
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Location is isolated, and there is a mechanical shop that is making the adjacent area look like a junker. Phone signal is limited, truck was picked up outside the location's fence and left outside the fence “Gates were closed†which I feel not a secured because the truck is exposed to vandalism. This 24/7 process and phone application is the most annoying thing ever.
Midoel R.They were very nice
Cynthia B.While the two persons that I interacted with at this location and the person at the drop off location in Durham were top notch and help me with all my problems. The experience with this reservation couldn't have been worse. A reservation made months ago was changed I suspect by a person in the scheduling/traffic that called me and inform me of a change in pickup location (not a big deal) without making abundantly clear that she had changed the time of the reservation from 8am to 3pm (a huge deal). Trying to call to change it back got me, I suspect, the same person being rude and telling me nothing could be done. Furthermore this person, that the employees I saw in person told me needed at least retraining, assigned me a truck that was supposed to be returned at 3pm, that is the same time I was supposed to pick it up. Obviously it wasn't available and making my pickup even later. Forcing to make the long drive at night and the unloading of the truck the next day. Upsetting all my plans.
Alfredo O.The person took the truck and told us we'd receive an email that the truck was returned shortly. We returned it Friday at 5:30pm. Our confirmation that the truck was returned wasn't received until 12:30pm the next day (well after it was due). We even called and messaged Friday night to check that there weren't any issues and the people who responded were not able to confirm the return of the truck was in their system.
Katherine J.