Decrease wait time on phone calls
MORRIS E
Super 8 Deerfield
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Deerfield, IL 60015
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
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Fast & easy thank you!
Martin DToday, I rented a car and ran into an issue with getting the keys. The pickup location for the rental car was near a hotel. I registered through the app, but after completing the registration and payment, the app told me: Show this message to an employee at the office to skip the line. Everything would have been fine, except there was no office there, nor any signs pointing to one. On the hotel wall, there was a fire exit, a drop box for returning car keys, and four lockers for keys. After spending 30 minutes talking to customer support (or rather being placed on hold because no one could understand why my rental time had started but I still didn’t have the keys), I ended up driving around the hotel in my own car about five times. Finally, I decided to go to the hotel reception, where there was no mention of U-Haul. The manager there handed me the keys directly but specifically asked me not to drop them in the box upon return and to bring them back to him personally. Overall, the situation was unpleasant—I wasted 30-40 minutes of my time. The experience wasn’t great, though the car was in good working condition and clean inside. Oh, and after returning the car, I didn’t receive a receipt. I had to contact customer support again to get a copy sent to me.
Oleksandr MFriendly service.
Michael CAlthough it was a bit confusing at first were to go since this location is inside a motel (have to go to the motel main office and vehicles are parked in the back). Both the pick up and drop off went smoothly.
JEFFREY K