I dropped the trailer off on 3/7. The person at this location told me she had no way of giving me a receipt. I didn't know about the app to drop off a rental and she didn't mention it to me. It wasn't recorded as received until the 11th, although the record says the 10th. For 4 days I had no proof that I had dropped off the trailer. The lady was very friendly. I rated this location as below average because every location I ever returned a rental had the ability to give me a receipt. My only issue is that I wasn't given a receipt and it took 4 days for the trailer to show as received. This location needs to have a way to give customers a receipt.
Brian S.
Ruths Market And Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Deer Lodge, TN 37726
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Customer Reviews
- 4.0 Average Customer Rating
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The neighborhood dealer was so kind and helpful but whatever maintenence needs to be done to the trailers are clearly not done often enough or to a high enough detail. The trailer rented to me? Rv 2131, is in AWFUL AND LEGALLY UNSAFE TO RENT AND PUT ON THE ROAD.
Gabriela F.Ruth was very friendly and helpful
MY D.Too far from anywhere. Cost me mileage to drop it off. Will request a closer drop off next rental.
David W.This place is way out from the city it is listed under. It cost me $9.00 in and- on mileage just to get to this drop-off.
David W.