Van was fairly clean up front but the bed in the back had dirt anywhere so I had to buy a tarp and put it down in order to be comfortable for anything to sit back there. COVID-19 cleaning was one little aerosol can that he went out and spent a few minutes in the van with. Pickup/dropoff location was mediocre - location is convenient but was not open on time at 9. Customer service was decent overall.Brittany G.
Moving Truck Rental in Decatur, GA at Cash Car Rentals
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Decatur, GA 30033
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I had a perfect experience at this facility. The van I rented was there when I rented it with gas in the tank and it ran well. The staff was courteous, efficient and gracious when I returned the van later than expected. I will probably rent from this place again for our next move.Dionne C.
The front desk attendant assured me that my return was taken care of, only for me to receive an additional $78 charge two weeks later and receive an email indicating the truck was never returned. If there were issues, I would have liked to know about it when I returned the truck instead of being told incorrect information.Rushton D.
Give clear instructions. I was told on the phone that we had completed our online check-in and they would leave the keys in the truck so that we didn't even have to come to the counter on the day of the rental. However, after we drove away, we got a phone call that we had more steps to complete in the check out. Also, I received a receipt in a format that I was unable to open.Brad S.
Jemere was excellent! He made this a great experience. I would recommend this location if you needed to rent a U-Haul.chester D.
I had to travel to four different locations the day I was supposed to pick up, because every time I showed up to my new location the truck was not actually there. This caused me to lose three hours.Chris G.
Although everything was filled out online, I basically had to redo the rental as to insurance I wanted and where to drop off the truckRobert V.
Very nice personnel, helpful and professional.Melanie S.
John was awesome! Friendly and very helpful. Renting was quick and easy.Nisah B.
Great experience. Quick and easy.Mark M.
The employee failed to give me the minimum requirement of 177 mi like I needed to make the trip. It resulted in me going over an unnecessary charges and I don't appreciate it. This was a duplicate trip just like I did on Thursday the 15th. There was no reason why it should have cost extra.William D.
Really, really, really crummy tacking on $5 trip service fee and $1 environmental fee. Just a shitty thing to do. I would use these guys again except for UHaul doing this. Just sucks. I'll figure out how to move things on my own next time.Raymond G.
And stole money out of my accountNatasha W.
You were great. My experience immediately beforehand, however, with the Truck Share 24/7 thing was a 0/10. Absolutely horrible and just doesn't work.Denis R.
Great peoplemario C.
Nice way going crew who went the extra mile to see to it that the UHaul rental experience went smoothlyMelissa C.
Very friendly staff and always willing to assist.william S.
The individuals at this location were extremely friendly and accommodating when I had to switch vans.Dianna M.
Over charged me, and I couldn't get in contact with anyone to get my money backKristen E.
Have more available dolly's or cats. Also make sure windows are closed before a rain. Otherwise super friendly, accommodating, and accessible.martin K.
Everyone at Cash Rentals was professional and polite.Houston A.
John was very helpful through the whole process-from making a reservation to checking out when the job was done!Julie S.
The man who handled my rental was very customer friendly and very skilled at his job. He's an asset to the businessCherie D.
I was told at pick up that we could return the trailer anywhere. I chose a location on Piedmont Rd, but when we got there, we were told we had to drive 20 minutes out of our way, in heavy traffic, to an inconvenient location.jenny W.
I rented the truck originally at Space. Then I was told that my truck is at Car Rental. Which I had to drive further out from my original location. Also my timing was cut shorter.Guillermo S.