I was charged wrongly for a lost key, and I clearly have pictures showing that the key was dropped in the dropbox. I will be reaching out to HR concerning this issue.
Kayla H
Aycock Property Development
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in De Soto, TX 75115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Resolve location issues within the app, customer support should ensure customer gets on the way before ending the call, when U-Haul changes pickup location the miles allotted should be adjusted to & from, verification process should be explained at time of reservation to prevent possible delays, ensure the correct location/instructions are left to retrieve key
venita mThe U-Haul app is not customer friendly. Whenever I attempted to upload photos, the app timed out. This extended my time to check-out the vehicle and return it. Overall, it was not a good customer service experience. As for the location, nothing spectacular but also no complaints.
DeEric HLove this location out of all other locations
Moneca GBig dawg came in the clutch, got me in shape early in the morning too! I appreciate you sir, will be following up with you on those personal endeavors as well. He will be there when you pick up and drop off, customer service was A+! Please bring your money here for a U-Haul …good people, good business
Darius M