Rep asked if I wanted insurance and I said no. He added it to my final receipt anyways so it's nice to know they're illegally adding items to customers reservations to hit a quota
Steven S.
iStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a great experience and great employee.
Donovan R.There was an incapable person to load the car hauler onto my vehicle I had to do it myself and she proceeded to tell me that “technically she isn't supposed to hook it to the vehicle†this was extremely awful service. Since when are customers supposed to hook up their own equipment. It was extremely unprofessional.
Ashley E.The storage facility was supposed to open at 10am. Which is when my appointment was. The property manager did not show up to even open the door until 10:20am. Called the number on the website and it was a call center. And even they could not get in touch with the manager. When he did arrive I had to wait for a until he got off the phone with other storage managers to start my rental process. Because the property manager was late, I was late to an appointment I had after renting the trailer.
Roger F.na
Daniel B.