Fix your app? It doesn’t work. My confirmed reservation had to be manually entered to appear on the app. I had to call to make this happen. I also had to call again to complete the check in process which took a half hour to complete. I had to call a third time to complete the return as the app wouldn’t allow me to advance to the next steps. A helpful agent told me she would take my info and complete the process. Truck interior was dirty at pick up, appliance dolly was leaning against a building. It should be in the truck as it was an after hours pick up/drop off. GEEZUS.
Doug E
Keane Automotive Specialists
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crystal Falls, MI 49920
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had one reservation canceled. I received great help from your corporate people and fantastic service from Keane Automotive. Overall it was a great experience.
Dave WTrailer could have been cleaned out better when we picked it up. I swept it our well upon return removing dirt and other garbage that we did not track into.
David SVery friendly and helpful
PAMELA GDespite not receiving notice that this was my drop off location - they had to search in the system, the customer service was excellent. They were very friendly, explained that they had to search the system to locate our rental so it would take a bit longer. I would use this location again because of their customer service and positive attitudes.
Kathleen m