Do to the shop was a small Uhaul provider - we did what they could to help me out.Steven S.
P&B Automotive LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Crown Point, IN 46307
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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P and B automotive is an absolute excellent company. Has been fighting for my refund from U-Haul. U-Haul has refused to return my money. They have hung up and refused to talk to P and B automotive regarding the issues that I'm having about being overcharged. They have claimed that I have a refund waiting that has not been applied to my account this is going to be taken to corporate headquarters. It is now February 1 and I still have not received my refund for my U-Haul because of being canceled and overcharged, do not use the app. Do not use customer service through U-Haul only go in through a reputable company like P and B automotive and order to rent your U-Haul. If you decide to go through the app, you will have nothing but problems and you will get hung up on, and you will be refused. The money that you are owed. You are treated disrespectfully and you are treated Terribly through the customer service line that is directly through U-Haul and you will be overcharged. Please be aware when you use this company again go in through a reputable vendor like P and B automotive they are the only ones who will be able to help you if you truly do need to rent a U-Haul truck do not use app or their customer service you will be taken advantage of U-Haul is no longer the reputable company that they used to be. I'm still waiting for my refund.Kathy Y.
Would not recommend U-Haul. Received an email stating that I did not return my vehicle, even though I returned it early (1.5 hours on a 4 hour requested rental). Attempted to call customer service, after waiting on hold 1 hour, with no one answering, I hung up.Thomas M.
Was told my CSR to be at Summit location at 9:30 am. Waited an hour. Workers showed up at 10:20am. The result was missing out of workers because of late start. Business is about your word, promptness, and accountability. This is my request before experience.Shawn D.
Great service and friendly staff. Vehicle was well maintained and clean. Pickup and drop off were very easyGunnar R.