We got chargers for an extra day! Our contract stated that we were to turn in the truck on the 19th by 4pm. We turned it in by 3:15. We were charged through the following Monday. We will be calling to get our money back. My wife took video of me dropping the keys in the drop box! This has been a horrible experience.Shawn B.
ANS Tactical and Surplus
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Crestview, FL 32536
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!
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Store wasn't open due to Black Friday at time of drop off so I did an online self return.Paula C.
The U-haul website for starters needs the most improvement. I had to do a mobile check in for my reservation. The website crashed on almost every attempt, wasn't able to upload pictures of my drivers license. Then I made my reservation nearly 2 weeks in advance to ensure all the equipment was available. When I arrived I found out that the appliance dolly I needed wasn't available. So I had to go to Lowe's and buy a $200 appliance dolly. When someone makes a reservation that far in advance, one would expect that all the reserved equipment would be there and ready. Then I get a request for a review and the link takes several attempts to load..... Do better in general... This isn't Waffle HouseMatthew L.
Very friendly staff at this locationClint B.
The check out procedure was excruciating. After uploading images of my driving license at home, I was required to go through the procedure multiple times at the store. My phone couldn't capture an acceptable image of one side of the license or the other. I was AT the store. Provide your dealers with the tools to capture the image(s) or give them the option to look at the license and proceed. The sign at the store gives the purpose of capturing the images as a means of insuring that the license was, in fact, presented as part of the transaction. I vowed never to come back to this dealer the last time I rented a piece of UHaul equipment. I should follow my own advice.Dan F.