The issue here is perhaps situational. Returning equipment after hours on a long weekend [and one day early] shouldn't cause a late charge calculated to the opening hour of business of the operator when they arrive to work after the long weekend to find the rented item. Thankfully I had called and had spoken to the most excellent pleasant and efficient 1 800 uhaul agent Aaliyah J. when I returned and photo detailed the event with her, one day earlier than the rental return date. [Aaliyah had obtained Supervisor approval as well to return my rental to a different location because the two closest return locations would not take the rental when I had called to confirm on route to the area - 500 miles from the rental pick up site ]. Also cudos to Ronald at 1 800 u haul who was also most pleasant and sincere in facilitating a refund on the inappropriate late charge. Thank you Aaliyah and Ronald. WFMWILLIAM M.
T&R Tire Point S
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Council, ID 83612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The moving helpers had dropped off my car with utility trailer attached for me to get home when I turned in the truck. I had a padlock on my trailer hitch and in the move the key got lost. I asked if they knew where I could get a hacksaw and they just offered to cut it off with bolt cutters, no charge and very nice. I will become a customer of their tire service because of their help with this problem.Sharon B.
Very friendly, accommodating and professional.greg H.
No complaints at all. Well done.Benjamin M.
The website and app didn't work as advertised, fix that process. The folks at T&R helped me out quickly and had me on my way as well as got me checked in even with the app malfunctioning.Ryan F.