Owner didn't seem to know how uhaul works. He told me to park the truck and took the key. Later on, I found out that I have to check out on uhaul app. So I had to take the key back from the owner and take those pictures. Also, uhaul said to keep the key inside the lock but the owner said he keeps the key. It was very confusing. But the owner was nice and helpful.
Sun P
A Plus Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Costa Mesa, CA 92627
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I was disappointed not to receive credit for the extra fuel I left in the truck. The first location implied I would receive credit for this. I received a truck almost empty and left it with half a tank! Not good
Neil BEverything was perfect and the move went smoothly!
Kimberly HThe guy behind the counter had full of complaints about everybody. 1- I got to the location to pick up the U-Haul at 8:50 AM. I was waiting outside in my car and the guy comes out and tells me that they are open. The sign clearly says 9 AM. He told me if the door is open that means we’re open. Well I did not want to be disrespectful. I waited till 9 AM but he told me to come inside. He said that he does not want me to park my car where it was at because they don’t have enough parking. I told him my son is coming to pick up my car in a couple of minutes. Obviously I was gonna leave my car there. 2- the guy behind the counter also complained about the locks on the U-Haul that they do not fit properly and he was also complaining about U-Haul the representatives honestly I had no problems with the U-Haul representative when I talk to them. 3. I asked him if there’s any type of U-Haul discounts coupons, etc. he said no that’s I have to deal with U-Haul rep. I told him while they had me ask you and he started complaining about the representatives at U-Haul.. I guess the guy had a morning person
MARCELO GIt was very easy to pick up and drop off the truck and the guy at the counter was very nice
ERICK T