I was not aware that the Eckels Market pickup location did not provide dollies or furniture pads, but I was able to purchase them as an add on when I placed the reservation online. When I picked up the truck the dolly and furniture pads were not in the vehicle and the store told me they do not have those things on hand. I was able to get a refund, but it would be nice if the online ordering process told you that the add ons are not available at this location so that I could go to a location that could provide me a dolly. I’m glad the charges for the dolly and pads were resolved, but wish that the online ordering process would have made me aware that I was never going to receive them if I rented my truck from this location.
Samuel L
Eckels Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43235
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was fine except they have only one guy working for both secrions ,cash register for convenient store and U haul rental. I had to wait long time to get a car and returned there.
Chul SThe app is useless. I was directed to download it in order to check in and then immediately directed to dial customer service by the app itself, where I was told instead to just use the website.
Em MEverything is always great here! The people working there are kind and the trucks work just fine.
Victoria LFalse mileage show up on a screen. I have calculated miles and it was less than what showed up on dashboard. I Don't understand why do I have to pay more for miles with incorrect information? Stop cheat your customers. I will never buy u- haul again. Thank you very much for cheating.
Honey P