On July 20th I put in a request order to pick up a truck for 9am. My husband & I went to this location was a repair shop and the person told me to call the number on a poll to speak to u haul. I did they lady went over my info gave me the code I got the keys check where the gas and miles was with her. We rented the truck 9am to 1p. We brought it back at 12:30p. I called Nicole dorely? The person I spoke to that morning & informed her that the truck was returned. She said thank you have a good day. 5 hours later I received another call from a different person where they were mumbling hard to hear and their grammar was very poor. They asked me my name then said â€œwhen are you going to bring our u haul backâ€? I told her who I spoke with and that it was turned in a hour before it was supposed to be returned. She said okay then hung up. The next day I was charged again with no notice or reason why. I will not be using u haul or recommend due to my experience. The people I spoke to was unprofessional and made me feel uncomfortable where I felt like that may not be a legitimate business their running.Leanna P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Columbus, OH 43207
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.5 Average Customer Rating
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First truck was defective. Second truck was disgustingly dirty inside with sludge on the floor that we had to mop up before using.Stacey L.