Was very upset with the odor inside of the truck also there was tears in the seat and the floor there was mud and ashes in the vehicle as well. Not to mention the 30 minutes it took me to load pictures and share my location it really just put me off in a way that I will not be using U-Haul again if I cannot have an in-person experience because having a non-person experience is not for me it should not take me 30 minutes to check in and get my U-Haul that's 30 minutes out of my time. Then it took a little less when I return my vehicle but still it was the process of sharing my location and uploading pictures the process that you got shoes for Nan and person experience is just not for me I need to have that in person experience just so they can look at my vehicle when I return it it's okay you're good to go versus it taking minute 2 minutes to load definitely not happy with this experience I will however think about using U-Haul again when the Parkesburg location comes up because that's 2 minutes down the road versus 15 minutes away from me and I have to pay for those miles cuz it wasn't the closest location but it was the location you guys were willing to give me.James P.
Moving Truck Rental in Coatesville, PA at A Mart
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Coatesville, PA 19320
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Very helpful and pleasant. QHENRY C.
we eeded the truck a little longer and they had no problem with it the guy was very nice and understandingDONNA O.
Rented 15' truck with Appliance Dolly. When my friend went to go pick up the truck, he was informed that it was ready to go. When it arrived at my residence, it was missing the appliance dolly. I asked if he checked before leaving but he said they were busy and he didn't want to wait to ask someone about it. I would appreciate not paying for equipment that wasn't used.Rachel S.
Unfortunately, my mileage was miscalculated and I was overcharged for my rental. Instead of it being $95 I was charged just over $712. This was a massive financial inconvenience. This was my first experience with U-Haul. I do not intend to rent from here again.Shanina T.
I was charged for a hand cart, that was not in the truck. Can you please credit my credit card.Willie Mae O.
It was extremely difficult trying to move heavy boxes across the rubber floor in the cargo area. It would have been much easier on the regular metal floor. I am suffering extreme pain and soreness now as a result.gabriel A.
Excellent customer service, went above and beyond when neededNic M.
The person who checked me out for the truck departure wasn't the regular person and had to work his way through the process, while also running the store. I also had to come back in to get the 10 furniture 'pads' (I got blankets, which were fine for my needs) that I had rented. Other than those minor quirks, I had no problems and was fine with my experience in general.Eric L.
Didn't get the dolly I ordered and paid forMargaret W.
The customer service at this location it outstanding! They were very help and accommodating to my needs after the truck I had ordered was crashed the night prior to my move. They helped locate another truck for me and my move was still successful And on time because of them. Can't thank them enough.Paul G.
The wait time was too long and the vehicle that i was suppose to have was out of commission. Also the was something in or on the vehicle that made my hands itch.Linda W.
Convenient location.Chris D.
Renting the truck on-line was easy and quick. The pickup and drop off process was seamless and I would definitely rent there again.Jorge R.
Just keep up the great worksmith A.
The additional equipment I ordered was not on the truck. Had to wait until the uhaul rep came to work. Two hours.Richard W.
No improvements needed. Very friendly and helpful! Great service, would rent from here again.Kataleeya S.
Good service! Would do business againMark H.
Over all great experience.. Thank youTammy C.
The entire experience with Uhaul customer service has been a nightmare. From charging me 2 times for the same rental to not getting me the right size truck. I will never ever use Uhaul againanetra B.
My comment is more to do with the Uhaul 24/7 app. It changed my pickup location at the last minute, and the A-Mart in Coatesville is not actually open to pick up Uhauls on Sundays. The proprietor was kind enough to help me and got me set up with the truck, dolly, and blankets despite this. He went out of his way to help, but the situation was a failure of the Uhaul app.Katelynd B.
Worst experience ever. I did not request this location. The owners dont speak English or have a clue what there doing. They told me to do it myself -the self service the app did not work they had the wrong size truck the representative on the phone was rude as well as the store owners who were more interested in the customers inside the store buying drug paraphernalia. Would like to be reimbursed in full for this horrible experience.Thomas C.
Better customer serviceKhya W.
People are very friendly and rent process was smooth. Will definitely rent here again.Leora M.