The instructions has to be very clear and precise on how to pick up the truck and return it by using your phone. I followed the video on how to do it and from what I experienced it was extremely difficult because certain information was missing on how to log in when you return the truck. I had to call customer service for help and waited for almost 2 hours just to get help and notify someone of my issue. When customer service explained to me how to return the truck it was a different way to log in than what the video told me. Other than this, the truck was clean, running decent it had a hard shift with the transmission, had some big scratches on the side but ran good on gas.Darrick G.
Moving Truck Rental in Clinton Township, MI at Fast Track
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Clinton Township, MI 48035
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
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We utilized the after hours option to drop off the truck at this location. It was a nice big parking lot to find a spot in & drop the keys in a box. Worked out very nice! Only suggestion would be to add a "U-haul logo" on the key drop box box itself to avoid any confusion. ( It was an Auto repair shop as well.) Thanks again.Douglas D.
They were awesomeDena A.
Overall experience with U HAUL was terrible. I had limited time to move my elderly parents and U HAUL called the day before to cancel my reservation, stating they didn'thave a truck for me. Why make a reservation at all if doing so doesn't RESERVE your equipment? They finally found me a truck but I had to drop off at pickup location which required an extra hour's drive. Again, not what I made a reservation for. The contact free equipment pick up also did not work. Truly terrible customer service. I will never use U HAUL again.Jeff W.
We called and the truck was available on short notice. It was clean. The agent was quick and professional. The truck was fine. My only complaint was how expensive it was. But on short notice I had no time to shop.james J.
Provide a ramp for easier lifting onto the truckMiroslav D.
Mitch was awesome. He made us feel very welcome and took care of all our needs quickly and politely. He is an asset to Fast Track and U-Haul.Gary B.
The guy in fast track was very helpful and nice . But I didn't like how my online chat operated name Olivia was rude as fuck !natania D.
Great customer service! Thank you.Ahmed O.
Great transaction- very helpful- would go to this location again if needed. Thank you !!!!!!!!!!CHRIS N.
Very friendlyJoseph S.
Make sure the gas is completely full. I was told it was full and it was not!!Laura F.
Very efficient, conscientious, made sure my rental was as smooth as possible.janice H.
Quick,easy, and ready!!! Great jobSteve C.
Mitch was very helpful and kind.faith S.
We were charged for 24hrs however I rented the truck at 11am and was told to return it at 6pm on the same day. When I returned the vehicle we sat in the shop for 15 mins waiting for an employee to assist us. I only received help when I called the shop and told them I was at the front desk. I will never rent from this location again, and I tell everyone to do the same.JOE B.
They didn't have the truck I wanted! Had to settle for smaller one which took me 4 loads and excessive mileages. They said they would give me discount, never happened! Had to clean 10 inches of snow off truck! Very upset customer!!Heather D.
Honestly this location was great. only complaint was there was only qtr tank of gas in it. Also the roof leaked and some of my stuff got wet.Eric J.
Very convenient, very friendly. The truck though is old, needs work, alignment is horrible, brakes aren't the best, the ignition was a pain to get the key out. It shifted horrible. Other than that experience was good.MIKE P.
It is an excellent service. Let's keep up with the good work!David K.
gas tank was not full when I rentedGeorge L.
Everything went as planned so don't change anything.Stephen L.
Great place, everyone was amicable and helpful.Robin F.
This location does not provide furniture pads, boxes or dollies. Convenient location is why I selected this neighborhood dealer.Stanley W.
The two gentlemen who helped me at the counter were both friendly and informative. I would highly recommend Fast Track U-Haul. They're not rude like the regular U-Haul dealerships are. They want you in their to rent from them where is the other U-Haul dealership that I went to acted like I was bothering them. Fast Track was awesome! What really impressed me was that I needed the truck for another hour and a half and they let me have it without charge. I think they went beyond in customer service for me!barbara W.