Stood in the store waiting 15 minutes for someone. The store was empty. The uhaul did not have the dolly i rented inside. I was unclear on how to get a key as the instructions didn't give a code for the lockbox. He was helpful once he was found but it was frustrating trying to get assistance.ALYSSA L.
Black Dog Furniture
(U-Haul Neighborhood Dealer)
Clinton Township, MI 48035
- Tue–Fri11 a. m. - 7 p. m.
- Sábado11 a. m. - 5 p. m.
- Domingo12 p. m. - 5 p. m.
- 4/9/2023: cerrado
- Devolución del cliente 24 horas
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Clinton Township, MI 48035
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Make sure the trucks have the equipment that the customers pay for. I'm the price I was charged for the dolly was $14 and on the the dolly itself said $10 when renting a truck. I'm very dissatisfied with my experience.Andrea H.
The 10ft box truck that I rented was in horrible running condition. The best mpg fuel indicator is constantly buried in the red and I had to keep putting gas in it. I spent way more money on gas than I should have driving that truck. I did the math and figured i was getting about 6 mpg. And that was with the distance I truly drove. I do believe the mileage is not being properly accounted for. It said i drove way more miles than i actually did. (Maybe thats why the mileage indicator was buried in the red?) Im not 100% sure but I think its time for that truck to be put on the for sale list. I rent uhauls all the time. Look at my account. I have never paid $78 plus $30 gas for such a short to and from trip before. I was so disappointed that I ended up looking at penske box trucks at home depot and though they are 29.99 a day, they are only .49 a mile and considering the gas i spent and how things went that day, i would have saved ALOT more going there instead. Im still contemplating if next time i rent, if maybe I should try the home depot option. Customer service was good and location is good too. Thanks.BRIAN LEE B.
Customer service was not good. Getting the truck and dropping it off was a quick and easy process. Place is not in a bad spot either.Diamond L.
The store worker did not communicate very well, did not point out confirmation steps were needed online before driving away, and seemed more concerned about taking care of two puppies outside than the truck and me as the customer upon return.Timothy F.