NadaJohn B L.
Moving Truck Rental in Cincinnati, OH at Ace Hardware
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Cincinnati, OH 45236
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Great location, professional staffTYLER B.
Make sure that the employees are a little better trained. They took longer than normal U-Hauls do but this is probably because they don't get much U-Haul business. The staff was very nice though!James K.
No I would not I never ordered the safe move and you all added that without my permission. So I will never use usual again I will go with another company because of your dishonestyCONNIE N.
After U-Haul messed up my one-way reservation from Crawfordsville, IN to Hamilton, OH, I was told there was a trailer at the Ace Hardware on Galbraith Rd in Cincinnati that I could rent for the day and return to the same location. We were greeted immediately with a piss poor attitude from the rental clerk (did not get his name). We were told by UHaul that the rental would be $54.95 for the day. Imagine my surprise when the clerk s aid it would be $119! I asked why, he said "you rented it for 2 days. That's why I told you it was due back on Monday." I said I did not rent it for 2 days, that it would be back the same day. He snapped back with "That's EXACTLY what you did!" Had I been able to find a trailer somewhere else, I would have told him where he could stick the trailer. Very poor attitude and lousy customer service. The return exchange at 6pm was more pleasant as that clerk had left for the day. Would not recommend this location to anyone.MICHAEL M.
Nothing....very easy process. Love the phone app they used.lynn S.
Great service, very helpful and friendly people.DOUGLAS A.
the app is extremely slow and cumbersome. After trying to sign up on line i finally had to go to the store to finish up.LARRY H.
no apps to confirm condition of vehicle. Seems like everything you do anymore has an app to go onto. I just want to get in truck and worry about having a safe trip and getting the job doneRobert C.
The equipment I received had plastic bags and two backs to a couch from previous customers. Staff was informed and photos taken so I wouldn't be charged Outside of that equipment was ok.GREGORY M.
Staff was ready with the key. I like the idea of completing everything on the app, but it is very glitchy. I had to restart several times, which included taking all of the pictures again. Also, the license verification process took close to 20 minutes. This left me just sitting there. It would have been much quicker to go inside and have them process everything. I hope the app can be improved. If everything worked as it's supposed to, I would really appreciate the streamlined process.Brian F.
Excellent dealer and good locationRichard L.
I scheduled my truck the night before and they told me they didn't have my truck. They weren't willing to try and accommodate me. My situation wasnt there problem. Thank God a gentleman with the right kind of truck then walked in and returned his truck 5 hours early. What a horrible experience. Plus, the truck is way more expensive than renting a home depot truck. I don't see why I should come back.ERICA L.
Do not double schedule on line. I returned 3 hrs early and a lady was waiting for the truck already. she had scheduled for 2:00. My rental was due back at 5:00 (returned at 2:15). I felt bad for her waiting but the issue was not mine being late, nor the location. it was the on line scheduling that was the issue.Steve B.
Excellent service.ROBERT N.
They did not have the proper electrical hook up. I had to buy an adapter for the lights to work with my 2017 Chevrolet.James S.
Service at this location is excellent!Nicholas B.
Great service from the moment you walk in!NICHOLAS B.
Very helpful staff. Quick in and out on pickup and return. You need not improve anything, all good.STEPHEN S.
Great customer serviceSara H.
Very happy with how how easy it was to reserve the truck , picking the truck up was fast and easy , and with the after hours drop box , taking the truck back was even easierDANNY H.
Nothing. Everything was perfect. Service was great, truck was clean, the trucked worked like it should. Overall great experience.ANTHONY P.
The cargo area was clean; but you really need to clean the dashboard and console in the cab. The convenience shelf for example was caked with dried food or drink. In a pandemic, we don't need dirty equipment on top of all the other health risks we face.Darwin P.
Everything was great.Kendra B.
Thought I was overcharged. I used the cab less than 1 hour and it cost me $45. Says 19.99 for first 75 min. I was less than 60 minGary B.