The app was difficult to get to work upon returning vehicle- after several minutes it worked on my son's phone.
Robert R.
Cai's Towing & Recovery
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Cincinnati, OH 45212
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 5.0 es la calificación promedio de clientes
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The young lady was very friendly and helpful. Great experience.
Patricia A.Was charged an extra day because no one was there to check in my trailer upon return. Gates were chained and locked during working hours. Phone went to voicemail, but full mailbox. Three calls to customer service just to get an area manager to look into it. I was still charged for 6 days even though I returned the trailer after 5. I will look for other options before using Uhaul or this location again. also, the trailer had a tire leaking. Had to fill it multiple times during use.
David S.Location was unkempt and shoddy despite well maintained U-Hauls. An improvement would be to have better information available for the limited staff at this location.
Brandon J.The main issues I had were 3-fold (only the first item had to do with the pickup location): 1. The furniture pads I ordered were not in the truck. I am still trying to get this charge off my invoice. 2. The online process to get the keys was bogged-down. It took maybe 15 minutes of me looking at a "please wait" screen before I got the key box code. 3. I tried to call the 800 number for help with these 2 issues, and was transferred to a different person 5 or 6 times. After 40 minutes (most of which was on hold between transfers), I finally gave up and ended the call.
Richard H.