Could not access my location on my phone via the app at drop off time so therefore got charged full price instead of only for the miles drive.
Zachary T
Pursuit Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chillicothe, OH 45601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The only problem I had was when I went to pick up the van. I tried to pick up using my phone, I was logged into my UHaul account and had location services on, however I kept getting an error that said "location blocked". I even tried logging out and logging back in and still this would not work. I called the UHaul phone number and a contact rep released the van to me that way.
Evan CWhen we arrived to pick up, no one was there. We had to have the guy next door figure out how to get us on the road and it was just lousy customer service and honestly we should have been offered a discount for the error on their part!
Sarah HNot broke don’t fix it.
Raymond VThe truck was out by the front and ready to go. Everything was in great condition and the steps were easy to follow!
Brandy M