Location overcharged me an extra day with a different time than when I originally dropped it off at. They also said I returned it with less gas. None of them true. Had to call customer service for 14 mins to clear this up. Luckily I had a picture of my return time and gas/miles. Don’t rent from here and if you do take pictures of it all.
Ricardo M
Esplanade Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chico, CA 95926
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Cashier almost didn't want to give me the keys, told me to go somewhere else, but I had already paid for the rental. Gave me no instructions on how to change rental. Cabin reeked of cigarettes and truck was on empty when received. Use of the website is convenient and returning it was pretty easy.
Briana BThe windshield needs to be clean from inside but overall the truck is really helpful!
Rahim GThe gas was not filled up and I didn’t take a photo like I should have. I honestly thought i was only paying mikes. I took a photo of mileage, i went 5 miles total in the truck and they wanted me to put a quarter of a tank in. The gas could have been stolen before I rented BUT it’s their job to check it before I took it.
Rhonda BI was just able to drop it off and give the people my keys. Very fast.
jesus g