This location are very nice and very friendly but uhaul are garbage I rent a van for one day next morning I call and up date for another day the charge my cradit card 2 h.r later they tow the van to diffrent uhaul location I had motorcycle in it damge the motorcycle after towing the van but thanks for the agent he nice guy uhaul suckWAJEEH F.
Harlem & Addison Tire & Auto Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60634
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Everything worked out perfectly.Odilio T.
This location was great. Easy pick up and drop off. Helpful & friendly shop staff. As far as improvement- this has more to do with online booking and contacting UHaul customer service. Easy mobile reservations are in fact easy to make but the horrible customer service you have to deal with when you encounter issues is just that. Horrible! Reservation was made and equipment was not assigned to me. It took TWO HOURS of back and forth on the phone with customer service reps just to finally be assigned a van. Which I had to travel to a second location because the promised and guaranteed van that I initially reserved was not at the 1st location. Sure, there is a $50 money back guarantee but that is hardly any compensation for the amount of stress and time wasted due to poor quality booking and problem resolution. Stop over promising and over booking equipment- this causes uhaul to under deliver and helps no one.Cristina L.
More customer driven, make customers feel welcome. Making feel customer importantGerardo G.
great staffTHOMAS B.