Great customer service, very happy with your team in this location.Timothy M.
Moving Truck Rental in Charlottesville, VA at Pack N Mail
(Distribuidor de U-Haul del vecindario)
Charlottesville, VA 22911
Services at this Location:
- Lun. - vie.: 9:30 a. m. - 5:30 p. m.
- Sab.: 9:30 a. m. - 2:30 p. m.
- Dom.: cerrado
- 5/9/2021: 9:30 a. m. - 11:00 a. m.
- 5/16/2021: 9:30 a. m. - 11:00 a. m.
- 5/23/2021: 9:30 a. m. - 11:00 a. m.
- 5/30/2021: 9:30 a. m. - 11:00 a. m.
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Charlottesville, VA 22911
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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The nice person on customer service at Pack and Mail was heroic. The app was useless, and she did everything. Thanks!SANDRABAIN C.
They charge me more than rate Rental rate is $19.95 they charge me $39.90 Safe move is $14.00 they charge me $28.00Mohammad F.
Be sure the local UHaul phone reservationist is thorough and does their job. The woman on the 800 line was awesome. The woman t the pickup location was awesome. The local phone reservation guy was not awesome.Karen S.
Was after hoursJoel F.
Made moving easy!!Robert B.
The uhaul man was very helpful and thoughtful. Please thank him for a job well done!ANTHONYGILBERT W.
There was an error on the fuel level at time of pick-up, which I am working to resolve. There was only 1/2 tank of gas in the vehicle, but paperwork indicated Full tank of gas. I called the Pantops location and they confirmed I should refuel to 1/2 tank prior to return. Final bill included a refueling charge, which is incorrect. I also took a photo of the fuel level and ODOMOTER reading to confirm. I hope this is resolved quickly.CHRISTOPHERKENT S.
Attendant was very helpful and knowledgeable . She explained everything very well.SCOTT D.
Great customer service and fast service !NAZISH L.
Did not like the hidden charges I was not told about. Will not be using you againJENNIFERMICHELLE B.
Thankful for this location, as our reservation at another location could not be honored due to equipment reserved a month prior not being available. Pak N Mail had the vehicle we needed, had awesome staff, and was in a great location. As a result, we moved a future rental to this location.MATTHEWLENARD B.
The cargo van was not clean. We cleaned out the back before we used it. There was a fair amount of animal fur on the front passenger seat, which didn't bother me...but could be an issue for someone who is allergic. All other aspects of the experience were very good.CARRIELYNNETTE C.
issues. Nice person El, bad locationJOHNNY A.
App one time couldn't load saying error messages when picking up the rentalYvan R.
Pick-up was quick and painless.HAROLD B.
Very efficient and friendly! Movers were fantastic! And Gary at the storage facility was very accommodating when we needed a larger storage unit. Great job by all.Wesley D S.
Although I did everything by mobile, excellent customer service when I did speak with the store and online staff.David S.
Always professional, efficient and very friendly. Would not go anywhere else!Lindsey M.
I did not understand the process and ended paying for things I did not get. When I tried on numerous occasions to get refunded, I ran into roadblocks that took much time and I finally gave up.Laura R.
THE GAS TANK WAS EMPTY WHEN I PICKED UP THE UHAUL. SO, I ENDED UP FILLING IT TO HALF A TANK!!!!Brian B.
charged 171.25 for less than 4.5 hrs use and a cleaning fee, in which the Uhaul was not dirty when returned. I was told it was no problem if after 2:15 pm, to drop the key off in drop box. called to complain and spoke to someone who would check into it and get back to me and haven't heard back.Deborah L.
Great rental and return experience. Best place we have used to rent from UHaul.KATHRYN J.
The pickup went fine. No where did they say the dropoff was at a different location, in fact I asked the person at the pickup where the key drop off was. After a hard day of moving, we drove to Pack n Mail to drop the truck off, I click the drop off link and it says to drop off at a different location. This is the first time it was ever noted the drop off was different. We were picking up take out after we dropped it off, so I wasted 45 min of my time, plus our take out got cold due to the change. I actually want my money backâ€” as far as I am concerned, u-haul breached the contract and wasted an hour of my time and ruined $150 worth of take out food.Paul P.