Kim was extremely knowledgeable & helpful in directing me to the best vehicle for my needs. Renting from her was a pleasant experience. Highly recommend this location!Claudia P.
Moving Truck Rental in Charlotte, NC at American Store & Lock #4
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Charlotte, NC 28212
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Representative at desk was extremely polite and helpfulCAROLYN D.
It is very Excellently store, and clean place with theirs Vanes cars. I will give my comments to all my families, and friends whom I know here Matthews, and Charlotte NC General. Your kindness commitments and sccucfully Services, it let be good, and comfortable. Thanks your simply customer Moses Lual.MOSES L.
The location was easy to get to and we were able to hand over the keys, and we were out of there is 5 minutes.myra C.
Your website indicated a panel van was large enough for a queen bed / one bedroom apartment. Well it turns out you cannot put a queen bed horizontally in the van that it caused me to take two trips pay additional fees and have plenty of aggravation I was very disappointed. I have pictures to show if you would like to do the right thing you should credit me approximately $40 for the extra miles and gasJEROLD G.
Very quick process. Staff was pleasant and helpful.David C.
Great Service Very InformativeTammy P.
No suggestions - very satisfactory.Brian F.
Very nice staff, quick, easy and great location.Brian R.
Lower the priceMatthew C.
Mobile Login was pretty complicated...took 40 minutes to figure it all out, then get approved.Bert S.
Kim Lowery was super nice and helpful! Everything was as expected.David C.
please make the key drop box very obvious. I returned the vehicle after the location had closed, followed the online mobile instructions for a virtual return check in which those were great, but could not find the key drop box. I had to use the payment drop box. Key slid to the floor.Daphne M.
Put more than 1/8 of gas In the vehicle and check to see how absolutely disgusting other people can leave vehicles ; and property clean them especially during these times.Kennedy B.
Reserved an appliance dolly and 20 moving blankets and they were not in the truck when I picked it up after hours.Theodore N.
The reservation process was seamless. But when I arrived to pick up the vehicle I had to submit my information, credit card, Drivers Licence picture etc. once again.The clerk had difficulty sending a link to my phone & had to call an off duty manager. I would have thought the computer would have saved this info & pick up should have been easy. It took me 30 minutes to get keys. Then the clerk threatened to cancel my pick up & send me away because I was frustrated with the process. He just kept saying that this was the way they do things. Not good customer service.Crystal P.
The lady that helped me was very thoughtful and sweet. She anticipated my needs and considered things just in case the online check in had any problems. She really knew what she was doing.Kristopher C.
Sales agent was very kind and informative. A great location and experience from top to bottom.Larry F.
Thank you so much for helping me this morning, I will never forget it. God bless you!,shila B.
$14,00 for insurance, and $7.00 rental tax, is to high. I only moved a full size bed, within 10mi, and returned it 2 hrs later,if that!! I feel I was way overcharged for the short time I rented the truck. I was only expecting like $43.00 or so. Thank you, Susansusan C.
Very pleased, thanks!Kurt F.
Adora is the nicest and kindest associate at U-Haul on Monroe Rd. I can not remember the man's name that helped me returning the truck, however he is nice too. In a busy town like Charlotte, this office had the feel of a welcoming small town!Helen D.
Miss Adora was very sweet and helpful. The truck was clean and worked well.Kenneth P.
The receptionist was so nice , I had a great experienceCrystal R.
Wonderful customer service! This location has fresh coffee or tea available. Nice touch.William P.