I was charged $11.50 for two gallons of gas ($5.75/gal), after I had just purchased $15 of gas (4 gallons) at a gas station in Charlevoix. When I picked up the truck it was showing 1/2 tank, and when I returned it, it was slightly higher than when I picked it up. I drove the truck less than 45 miles total. I did not expect U-Haul to gouge honest, well-meaning customers to pad their profit . I am disappointed and it leaves a bad impression... I should be refunded that $11.50.
George H
Challenge Fitness
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlevoix, MI 49720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Quick response, easy to locate, very friendly and professional.
Alvarana WSpace to park was OK.
SCOTT SExcellent service. The rentable dollies made a huge difference.
bill wI was charged for cleaning on a vehicle that was dirty when I picked it up
Jeremy M