The owner ran out as I was completing my 24/7 ride share yelling at me that he has no room although my drop off was set to the location. Lot was very tight and unapproachable.Chance R.
West Ashley Motors
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Charleston, SC 29407
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- 3.5 Average Customer Rating
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Dropped off 15' van before West Ashley Motors had opened for the day. Parking lot was crowded by was able to fit 15' van. Recommend alerting drop-off customers as to location of drop box.James H.
We were not told a lock box at pick up . We did not receive directions had to call was on phone with 3 different people . Went to pick up truck 22 miles away when there was a place within 5 with trucks people and close . Went 22 miles to get truck 22 miles to park k truck and then went to our destination. . Then got charged for over mileage . Picking it up was not. Good experience . Dropping off was great !!! We didn't get truck out of lot till 4:46 and we dropped it off early at the other spot . Mileage and lock box and it didn't work with 3 codes . Just was a hassle and if i didn't have a smart phone and be able to handle all the online directions we would of never picked up truck ! Sad that this is the way it was. Other location was open with people and was OPEN !!!!karen G.
Need Some One in office On line is soooo hard to get all info.Donna F.
My appointment was 10:00 AM. The agent called after 10:30 to let me know that she would be an additional 10 minutes late. The truck had big boxes left in it that I had to dispose of and the parking lot is too cramped to get in and out of. The only good thing is that it was convenient to my location.Elonda O.