Everything went smoothly and was easy. Would use this location againJanae M.
Moving Truck Rental in Chandler, AZ at Cooper & Chandler Mobil
(Alquiler de camión y remolque U-Haul)
Alquileres locales para mudanzas de ida o en la ciudad en Chandler, AZ 85225
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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The people are great- Quick-efficient and super nice!steven G.
Never went in this location as it was rented by phone and picked up elsewhereVicki S.
Air cond did not work driving over 50 miles per hour, truck was empty. WAS A HOT TRIP FROM PHOENIX TO TUCSON AZ.robert allen M.
The truck was not clean from inside and out side. The outside was so muddy and there was only 1/4 tank of gas. The truck was so old that it did not have all the safety features and especially not cruise control. They did not provide furniture blankets which I ordered and paid for. The U-Haul representative was rude and uncaring, stating they could not give me what they did not have. She offered no solutions. They made me drive to another location which also had no blankets. I asked that location to call around and no other locations were answering the phone. I went to the third location and finally was able to get them over there. I drove more than 25 miles around the city looking for the blankets. This is really unprofessional service since I pre ordered them in advance. By not having the blankets available, my trip was delayed due to no fault of mine.Said A.
I have used this location before, never had an issue.victor C.
Lack of experience loading/unloading. The $120 agreement became $300Victor C.
I selected this location when I reserved the truck a month in advance. The day I picked up the truck I confirmed this drop off location. When I pulled I was met by an employee who said you can't drop the truck off here because we are at our limit. I explained the above mentioned reservation. She said can't help you my boss said do not let anyone drop off a truck. When asked what she thought I should do she said â€œI don't knowâ€ So I decided to to an after hours drop off at that location. That process went fine. Left the keys and truck at that location.Bryan B.
Hello, no one available to check in the vehicle. I left the truck and then returned later to check in the truck but still no processing person available.Patrick C.
More comfortable trucksAmer S.
Make sure the truck is cleaned and washed and go over the inspection of the truck with the customer. The customer service at the location i picked up the uhaul was excellent but they just handed me the key and that was it.davina A.
This entire experience was awful. First, my pick up location was moved three times. During this process, I was charged for the initial pick up location (which was cancelled) and charged again for the final correct pick up location. Altogether, having $1000 taken out of my account unnecessarily. When the initial order was cancelled, the equipment I had initially ordered was not transferred to the new order at the new pick up location therefore I had to go back to get it. The truck we were initially assigned was TRASHED with dog hair and cigarette ash. We asked to swap it for a clean truck. Then my drop off location was randomly changed to a location an hour awaySusan L.
Didn't have everything I was charged for (utility dolly) and the van needed a wipe down. The cup holder had leftover soda in itChristine D.
The person working was really nice and helpful. The only issues I had with the whole experience was calling the uhaul customer service. Heidi was rude when i called to get the information about my order and confirming there would be a truck there (she was looking at a cancelled order that the previous agent had cancelled because there were 2 of the same order. she kept insisting I asked to cancel the order...meaning the one I was going to use,not the repeated order...she didn't see the proper order for quite awhile, i told her over and over the agent cancelled the duplicate) the employees at the centers where I dropped off and picked up were fantasic! You need to train your in house customer service agents better. The first one was nice but not too sure of many parts of the processMICHELLE S.
Have someone onsite who knows who is trained properly to rent the U-Haul. I was billed wrong at the rental and then when I returned it during the hrs of rental operation there wasn't anyone there for U-Haul and I had to return online. I was treated rudely and the staff is unprofessional.Dennis L.
It took a little while because our reservation had been kicked out of the system because we missed the confirmation phone call. The lady was very nice even though I was a bit impatient and irritated.Dennis H.
You moved my confirmed pick location to another site that was 20 minutes further from my house. The truck had crackers in it. The site was not ideal for pick ups since it is a gas station so the station attendant took almost 20 minutes processing my already checked in reservation because she had to tend to gas customers and me. My prescheduled reservation had to be redone because her system didnt have all the details.Greg L.
Educate staff on the difference in pricing for one way flat rate vs per-day rentals. The staff that helped me was telling me all sorts of wrong stuff and didn't know there was not a per-day charge and was advising me incorrectly.Bradley B.
Drop off location advised they can not take the 20' U-Haul truck due to no space. Parking lot had one U-Haul truck with a large amount of space. Attempted to contact pickup location over the phone but did not answer the phone after multiple attempts.Joseph L.
Lady was unprofessional & not willing to help. Also wanted me to wash truck from driving in snow. UnbelievableJohn B.
Make sure convenience store workers understand any updated methods of registration, I spent an extra 40 minutes at the location after the truck was supposedly in my possession because the worker didn't know about the appLeo S.
Since it's mainly a gas station, my original location to pick up did not have my size truck and I was diverted here...however the other items in my order were not available to me at this location since it's a gas station and I had to go to a dedicated U-Haul location for them.PHILLIP B.
The UHaul location on Concord and Chandler Mobil was not staffed or prepared to rent a truck. The first truck had a flat tire which required me to return it after I drove it across the parking lot. I had to help the convenience store cashier check out the first truck, cancel the first rental and rent a 2nd truck. This was very poor to no customer service and I will not recommend this location to anyone that needs to rent a truck. No accessories (boxes, tape, blankets) were available to purchase as well. Unacceptable.Mark B.