Everything was greatSalman A.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Champaign, IL 61820
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The guys I worked with were fantastic, but the truck I got is advertised at $20/day and I paid 110 for 4 hours, not even including the gas I put in it to avoid additional charges. I got $20 base fee + $15 for insurance + $10 for a dolly. Who even knows why my bill was more than double that!Hayley R.
The staff in Champaign were great and very helpful.Carrie B.
I can't recommend Dwayne at U-Haul highly enough. Despite it being his day off, he went above and beyond to provide stellar service on a Sunday, which is a testament to his exceptional work ethic and dedication to customer satisfaction. Dwayne's professionalism, patience, and knowledge were truly remarkable. His ability to quickly assess my situation, provide practical solutions, and efficiently execute the plan made what could have been a stressful day surprisingly smooth. His customer-centric approach not only helped to alleviate my moving-related stress, but also made the experience a memorable one. His courteous attitude and willingness to go the extra mile were deeply appreciated. In an era when customer service often feels like a lost art, Dwayne stands out as an exceptional individual who clearly takes great pride in his work. His stellar service was a breath of fresh air. This is exactly the kind of employee that makes me want to stick with U-Haul for future needs. Thank you, Dwayne, for turning an otherwise stressful day into a positive experience.Parick S.
Better details where the office is. It sent me to the back of the building and said to pick my keys up front but the office is on the sideStepsister W.