Vehicle was cover in bird feces Interior smelled of mold and body oder Steering wheel had chunk missing from it Steering felt as it had a bad tie rod or worn king pin Interior of box had dirt grime on wallsjames D.
Moving Truck Rental in Cary, IL at Route 31 24 Hour Self Storage
(Distribuidor de U-Haul del vecindario)
Cary, IL 60013
Services at this Location:
- Lun.: 9 a. m. - 12 p. m.
- Mar. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: 9 a. m. - 12 p. m.
- 5/12/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Cary, IL 60013
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There is nothing to improve, they model the way for customer service and support!janet H.
This was in someones house and it smelled of urine. We also had a additional charge added to the invoice we were not told about.Ronald H.
Very nice and helpful staff (or owner... not sure).Jeff J.
Did not like the location. Hard to get in and out of lot. Had trouble with remote check in and checkout procedures.Jason G.
very helpful employee at this site as the online check-in system was a mess.Vicki R.
The location itself is not bad. However, for this particular rental the truck was not clean. It had a lot of dust and what smelled and looked like cigarette ash all over the dash. I wiped it down with Clorox Wipes to clean it.RONALD C.
The app for checking in is very cumbersome. Do not recommend that.EDWARD B.
Clean newer van worked well. Everything went smoothly from pickup to dropoff. At a fair price.Michael J.
I was Incorrectly charged an additional after hours service fee of $20. I actually returned the trailer early. Also, I originally rented this trailer online the evening prior to when I picked it up. I was sent to this alternative location. When there I was invited in to a small office where COVID social distancing was difficult only to re-enter rental information which was previously provided. The attendant was wearing a mask but the small interior size of the office and the necessity to enter a rental information a second time put me at at additional risk and slowed down the process.MARK M.
When I scheduled online, this location was listed as one you could do an early pickup using your phone. However, the trucks were behind a locked gate and that would not have been possible if I had tried to pick it up at the earliest time I had scheduled.Elizabeth L.
Very friendly and helpful service. I had a reservation and was able to get on the road quickly and efficiently.Peter D.
All good however; what happens when you returned the vehicle with more gas than what you rented with? Will you be reimbursed?Hector O.
Very slow and they seem to always have computer problems.Alan J.
Uhaul made us drive 47 min away from our house to pick this truck up. The guy had no clue we had a reservation. Had to sit and wait. They we had to wait again because he had to sweep the truck. And the tuck gas was on empty.Andrzej M.
It does not even look like a rental place. Did not seem professional. Truck was great. Originally rented from Crystal Lake, last minute they said to pick up in Cary. They could have driven the truck to Crystal Lake rather than change my location.d reane S.
New truck, nice guyScott C.
I requested a pick up of equipment a couple miles away, but was sent to a location 15 miles farther away. I'm assuming I will be charged for the additional miles.micheal F.
The truck was like new, spotless, and I like the little fuel/cash back incentive they offer.Don M.
Windshield was covered in ice from a storm 2 days prior to me picking up the truck. Should have been scraped before I got there.Paul S.
Office was tiny n odd...Valerie S.
everything was excellentJames S.
I was given the new 5x8 with the new hitch. I threw up all the way to RI. It wasn't latched onto the ball from the pick up. It bounced everywhere. I stopped and seen it needed to be set down on the ball more securely. It still was very scary pulling it. Dealers need to be trained on it. I will not pull one again!Donna P.
I am furious with the entire experience. I was grossly over charged for gas which I paid and put in the vehicle but still was charged again. Did not want the insurance but of course was charged for it. So irritating and frustrating. I was delayed over forty minutes to begin my day because the keys were not here. Super irritated with the entire operation will not use uhaul again. Fraudulent charges and poor systems and service.Scott P.
Only issue was that the location I arranged for the truck rental had to be changed due to vehicle inavailability, but the new location was only a couple miles away. The new location and original location I still had to visit to pick up packing supplies were very nice.Jeffrey S.