Nothing, the employee(sorry, I don't remember his name) was excellent. He was excellent at customer service and he was just a nice person. Efficient at his job and made this a good experience.Michael H.
Moving Truck Rental in Carson City, NV at Carson City Storage
(Distribuidor de U-Haul del vecindario)
Carson City, NV 89706
Services at this Location:
- Lun.- vie.: 10 a. m. - 5:30 p. m.
- Sáb.: 8 a. m. - 4 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Carson City, NV 89706
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank you so much for your great customer service! I am from WA state in Carson City to attend funerals for both parents. The owners and staff at Carson City Storage were so helpful with my situation and needs. Many thanks and blessings.Jacquelyn S.
First, the truck was unsafe to drive, the mirrors were lose and moving all around as I drove down the road. I couldn't see next to me or behind me. Dog chewed up the center and seats and smelt like cigarettes. Office was closed at 2:00 when I went to drop off the uhaul and I was told to bring it back at a later time because there wasn't anywhere for me to park it, which ended up adding mileage to my total. I was not happy at all.Kaylie O.
Not much. Staff was exellent, fast, extremely friendly, and competent.Melissa R.
Staff was very friendly, and I would use them again, if circumstances needed.Stephen G.
I don't know that anything can be improved! Giovanni was amazing and super helpful! He was even able to accommodate an early pickup so we could get our move done earlier. The truck ran great and did what we needed it to do. If anything could be improved, maybe having a set of snow chains for the vehicles available for anyone moving over mountain passes. That was our only issue with our trip. We had to purchase chains to get over the pass. Unfortunately, the chains are now useless due to none of our current vehicles utilizing that size chain. I do understand that this is not something U-Haul does and our experience was unique. Just something to consider. Either way, was very thankful for the availability and accommodations made by this location of U-Haul.JENNIFER P.
This location was the easiest and friendliest UHaul pickup experience I've ever had. This location is slightly farther than the one I normally use, but I will check this location's availability first from now on.Matthew B.
The Staff at this U-Haul location is excellent. The truck had 98,166 miles on it and it wasn't there fault. U-Haul should upgrade there equipment.BRENT T.
Outstanding customer service!!!Bryan M.
The U-Haul program and Store Manager on East Williams St let me down. The manager at CC Storage made it right.Thomas M.
Your dealer associate has a phenomenally positive customer service attitude and has earned out business henceforth. On another note, though we had completed our precheck online prior to arrival, the U-Haul dealer website was not allowing the associate to complete her portion in a timely manner, resulting in a 45 minute delay. From my experience with other local U-Haul dealerships this is not unusual and is a source of frustration for both the associates and the customers, not to mention a source of wasted time/money for both the customers and company..Kurt D.
Team was very easy to work withCRAIG STEPHEN H.
Great customer service!Rebecca M.
Staff went above and beyond! This is my new preferred location.Franklin M.
Very satisfied with service-Giovanni is an excellent employee who has helped me many times during my move to Carson City Nevada recently. Please recognize the young individual named GIOVANNI as a valuable employee. Customer James LoukasJames L.
Nothing to improve on. Giovanni was amazing. Informative and professional. I'll only rent from this office from here on out. Thanks for the easy, no hassle, service!Rodney S.
Giovanni at the 3649 arrowhead dr in Carson City Nevada Location was excellent to deal with awesome peoples skillsOrlando A.
Kristin was extremely helpful, friendly, and efficient.William H.
Quick and courteous service. Awesome!Michael C.
Giovanni was fantastic. The customer service was above and beyond any of my expectations!! The truck was clean and giovanni had everything ready when we arrived. U Haul needs more Giovannis!!! Thank you so much for all you did for us.Marlo B.
Giovanni was extremely helpful and knowledgeable when I inquired about storage and truck rentals. Great personality! I had to store all of my personal items until my house is done being built so, thru all the stress I am dealing with it was a relief to get all my questions answered. I will be returning soon to remove my things and rent a truck. Thankyou again to a superior employee who cares about customers.Paulette P.
Friendly and accommodating!Tiffany M.
Very small location BT Giovanni was a huge help in getting everything set up. Obviously knew what he was doing, helpful, respectful. Without question I would recommend people renting from this location.Eric S.
WORST moving experience imaginable. First my reservation wasn't available on the date scheduled. The â€œfixâ€ suggested was to pickup my truck in Portola, CA-not even KIND OF CLOSE to Carson City. Then instead of transferring my updated reservation (with a much small sized truck), they cancelled the entire thing. So when I returned to have my tow trailer attached I was informed that they now did not have my trailer. I then had to wait another day (when I should've been well on the road at that point) and drive all the way to Reno (opposite direction of my travels) to pickup the trailer that should've been waiting for me in Carson the PREVIOUS day, per these so-called â€˜reservations' I had made. And at no point did any staff or management offer ANYTHING to compensate for the ridiculous inconveniences that all of this caused. I will absolutely NEVER use U-Haul for my moving needs in the future; and I'd suggest the same to everybody!DOMINIQUE D.
Geovanini is a great asset to your company! He is a kind and thoughtful employee. His kindness and professionalism made our challenging moving experience much more bearable.ERICA B.