Innacurate pricing, and when returning the vehicle, the mileage field wouldn't allow me to enter the correct mileage, so I ended up paying way more. As well as the long wait in the building when picking up, and the poor experience with our reservations being cancelled after already being confirmed, almost completely ruining our moving dayDevin G.
Moving Truck Rental in Calgary, AB at Easy Move Financial
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Calgary, AB T2P2Y6
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Please get more hand truck/utility dolliesMuhamaad Ali Sal K.
Well organized. Safe practices.Niail Antony A.
Terrible experience!Mehrnaz E.
1 I will not choose this location again. 2 I used UHAUL so many times in Kensington location. Very easy to pick up and drop key very comfortable. 3 when I pick the vehicle I didn't update on self check , because my mobile data got over . 4 when i drop (11.15pm 27-Apr)the vehicle my mobile switched off, so I can't able to take photos and upload the return self check out. Then I don't know the safety KEY drop locker number also. 5 my drop time is 09.00am 28-Apr ,again I reached to that location there office is closed at 08.50am 28-Apr, then I tried again one more time same day 08.56am to open the key safety locker. But can't able to open . 6 again I reached same day 10.00am to return my key. One of the front desk staff charge additional fee one day vehicle rent 20.00$. I request to cancel the extra charge. The staff says I didn't fill up the self check return online. So I have to charge. 7 when I picked up the time is 10.30am 27 Apr not even 24 hrs also , but I paid one day rent 8 so that's the reason I am not satisfied this location. Very very disappointed, thank you for your service.dinesh K.
I showed up 10 minutes early to do the mobile pick up. Because I was early the information I was getting was that my equipment wasn't there and I should be getting assistance. I panicked and thought something was wrong with my reservation. I would recommend the information tells you to wait until your exact reservation time. Or else don't instruct people to go 10 minutes early.Simone G.
Location description for in person check in should be easier to find. Location is on second floor of building. The front desk person was very nice and helpful.Alex Ronnie D.
This location is a hidden gem. A little hard to find, but once you're in, you're out. Easy peasy. TyNicholas Y.
The Staff is very polite, friendly and helpful. the office seemed like it's in the middle of a renovation. The overall experience was positive.Toshit S.
First time doing a full remote rent so it was a bit of a learning curve. The downtown location is convenient for me, but it took me a while to find the parking lot. The weather was awful, which made the online process difficult but I could have done it before I left home to pick up the truck. Would have appreciated an ice scraper in the vehicle for the windshield but I borrowed one from somebody in parking in the lot.Fergal D.
I had a great experience with the customer service rep working on Sunday March 28th when I picked up my rental. The after hours drop off was very easy and convenient. I never received a final invoice in my inbox from Uhaul. I will be calling to inquire about thisSamir Q.
The word lock was SUPER stiff. Not sure how that could be improved but it was tough to navigate!Jaimie L.
Great location, great staff. One thing to keep in mind is parking can be difficult in the area. The location allowed us to park for $9. That's reasonable considering you're right downtown.Eric L.
-no ice scraper -low tire warning light was onedwin James K.
Excellent customer service.Eric R.
The online check-in was troubling. However, the staff was very friendly, helpful, and customer centered. He made the things go well.Jooyong J.
Make sure that vehicle has enough windshield washer fluid for winter roads.Param Vir S.
I guess unless you knew that they parked the Uhaul vehicles across the road, you might get confused if you came to get a contactless vehicle. Not that I had a problem...maybe if someone was from out of town. No gripe...lol...just an observation!Paul M.
Please supply an ice-scraper and brush during winter weather. I had brought my own, just in case, and it was a good thing I did so. The parking lot that the vehicle is stored is not well maintained (not the fault of the location, but of the owner of the lot, Impark). There had been a large snowfall the night before my rental and the lot was *still* not cleared by the time I returned it in the afternoon. I would suggest that the location manager pressure Impark to do a better job or find a new location to park rental vehicles. The staff were very courteous and helpful.David B.
It was confusing to figure out where to go, and the building was hard to find. The staff were really friendly, but it was hard to figure out how things worked without help.Doris J.
quick, friendly and efficient!Jeffrey T.
Evwrything thing was top notchMerridy B.
SignageEmanuel Ellias V.
When I checked in, the receptionist was very friendly and helpful. When I returned the truck, the office was already closed. The owner was outside and offered to do my mobile check and was very helpful and friendly. I will definitely rent from this location again!Donna G.
The mobile pickup process was a bit confusing at first, but it was manageable. HOWEVER, the return process had issues. When I completed my check-in, the instructions to return the key said to put it in the drop-box. But this location had no drop-box, only a lock box that needed a key code. The return didn't display instructions for the return the same way it did for the key pickup. Thankfully, after a few attempts, I could guess the key code and put the key back. But that was definitely an issue for me. Please display the same lock box info on the return step! :)Laura W.