Charging a after hours fee when, there hours of operation were never explained is insane and I truly didn't appreciate that.
Demontrel Z.
Speed Trac Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Calera, AL 35040
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Nothing great company great customer service.
Richard W.We were able to get a trailer for the afternoon with no problem. Thanks!!!
Michael D.The process of picking up the trailer was very time consuming, and the wiring harness was missing from the trailer. This is a gas station, and we had to constantly wait and be interrupted between gas station customers to get through the process - most of which was filled out online. Also, THE RENTER (me) had to move other equipment out of the way just to get to the trailer to pick it up. I should mention that this was the SECOND attempt at trying to rent a trailer in a 24 hour period (ask me about the 1st), and I'm basically finished with UHaul unless it's an absolute LAST resort.
Joshua V.I arrived at the location to get my trailer. There was not a wiring harness on the vehicle so I could not use it. I would have had to use the trailer without having tail lights, brake lights or blinkers. Obviously not an option. I proceeded to spend the next two hours on the phone trying to get a trailer bat another location. That was two hours of my life that I will never get back. I was never able to get a trailer and y'all still owe me $35.00 because I prepaid online. Your company has some major logistical issues and you need to fix them. I hope for the sake of the employees you are able to. Penske charges more but the rental process is flawless.
Michael A.