Owner where I rented from was grouchy and unfriendly, as if my business with him was unimportant to him when I checked in the returned truck. Text messages from Uhaul are great IF you are in an area where there is good cell service on your phone.heather R.
Moving Truck Rental in Cadillac, MI at Universal Rent to All
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Cadillac, MI 49601
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not open at drop off location, but it was easySTEVEN RICHARD C.
Very accommodating alwaysSteve F.
Was very helpful and friendly.James H.
not a thingBRANDON MICHAEL C.
Engine light was on the whole time. Called right away to report it. Attendant said ok to drive anyway. Truck ran fine.Catherine O.
Rude employee no offer to help and just not professional. Would not recommend this location.Margie E.
Universal Rent to all was excellent. Very easy to pickup and drop off. Thank you.Malcolm I.
My experience was very good and would use this company again.Nancy G.
Just a note there is a young lady there who serviced my need and she did an excellent job start to finish.JAMY GERALYN B.
They charged me for a Dolly I never received because I said I didn't need one.James F.
I dropped off on a Sunday, so it was closed. There was an employee who happened to be at location, who volunteered to, and moved the truck to proper return location - going above and beyond his responsibility! Exceptional of him!DEBORAH K.
check in was quick, truck clean and seemed well maintainedmark S.
Customer Services was rudeKEVINJOHN M.
This store had a lot more trucks then the Gaylord store and seemed to have more dolly's.Ashley O.
The worker that checked the trailer claimed that it was good to go. The right blinker didn't work at all, and it put us at a risk of being pulled over while during a stressful move.ERIC MICHAEL S.
Make online access more user friendlyRobbinrenee S.
(The specific location was fine... Uhaul company itself on the other hand...) Uhaul charged me more than once for the same Uhaul. I didn't end up using it, yet still got charged $114 for driving it home which is fine, but then another $804 charged for what I didn't use. I was told I didn't get to have a refund because I made the agreement to drive it cross country, and it's not their fault that I didn't follow through. I did eventually get through to someone who approved giving me my money back. But then after that, when I did in fact rent the uhaul and drive it across country, they gave my personal information out to someone who I have a PPO against, allowing him to find me over 800 miles away. So thanks for that. ?? I will not rent from uhaul again.Jolanda B.
Have properly maintained equipment. My truck had serious steering issues which made driving very nerve-racking and dangerous.Jason B.
Very easy to work withDON C.
The owner of this location in Cadillac MI is beyond rude. He is arrogant and talks down to you, he has no business being an owner and working with U Haul, I would never let a guy like this represent my company, he is a disgrace as a business owner. I only rent from him because he is the only game in town, but going forward I will drive to another state before I ever use him again. His store is dirty and does not have enough employees working. I am a small business owner myself, and I assure you that if I treated my customers the way he treats his customers, I would be out of business in 6 months. Do yourself a favor, go to a different location to rent anything from U-Haul, do not use this guy in Cadillac MI off Boon Road, unless you want to deal with an arrogant, irresponsible, insensitive you know what, again I would never give such a negative response, but after this last rental I have had it with this owner, he is probably the worst small business owner that I have ever had to work with, just an overall arrogant person that treats you the customer with ZERO RESPECT, terrible, UHAUL should pull his account as he is only bringing down the great U-Haul name, I would never have a guy like this representing my company in any form or fashion, NEVER, do yourself a favor and find another location when renting anything from U-Haul, you will be glad you did, as this guy will definitely ruin your day, that I promise you,terry W.
Nothing I could think of very helpful and honestChris N.
Great service experienceDavid F.
Trailer had a vibration towing empty. None when loaded. Informed staff one of the wheel bearings may be going bad. Other than that, great serviceJeffrey E.
Great peopleBradley P.